Privacy policy

Last Updated: June 23, 2026
This Privacy Policy describes how Mimi's Hair Designs ("we", "us", "our", or the "Company") collects, uses, maintains, protects, and discloses your personal information when you visit, use our services, or make a purchase from mimishairdesigns.com (the "Site").
By accessing or using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms within this Privacy Policy, please discontinue using our Site immediately.
1. Information We Collect
We collect several types of information from and about users of our Site, including information by which you may be personally identified ("Personal Information").
A. Information You Provide to Us
  • Account and Profile Information: When you register for an account, we collect your name, email address, password, and preference settings.
  • Purchase and Transaction Data: To process orders for our styling tools, shampoos, caps, and accessories, we collect your billing address, shipping address, payment information (including credit card numbers, debit card numbers, or third-party payment tokens), email address, and phone number.
  • Customer Support and Communications: When you contact us via info@mimishairdesigns.com or call (909) 355-9277, we collect the contents of your message, attachments, and any other information you choose to provide.
B. Information Collected Automatically
When you navigate through the Site, we use automatic data collection technologies to gather details about your device and browsing actions:
  • Log Data: Internet Protocol (IP) address, browser type, browser version, browser language, time zone settings, the pages of our Site that you visit, the time and date of your visit, and time spent on those pages.
  • Device Information: Device model, operating system, unique device identifiers, and mobile network information.
  • Location Data: General geographic location (e.g., city or country) derived from your IP address.
C. Information Collected via Cookies and Tracking Technologies
We and our third-party service providers (such as Google Analytics, Meta Pixel, and Shopify pixels) use Cookies, Web Beacons, and tracking tags to optimize Site functionality:
  • Essential Cookies: Necessary for basic site features, such as maintaining items in your shopping cart.
  • Performance/Analytical Cookies: Help us understand how visitors interact with our Site, identifying popular products like our curling irons or blow dryers.
  • Marketing/Targeting Cookies: Used to deliver relevant advertisements across Google, Facebook, Instagram, and other third-party platforms based on your browsing habits.
2. How We Use Your Information
We use the information we collect for various business and commercial purposes, including:
  • Order Fulfillment: Processing payments, arranging shipping, providing invoices, confirming orders, and handling potential returns or refunds.
  • Customer Support: Responding to inquiries, troubleshooting technical glitches, and addressing order discrepancies.
  • Site Optimization: Analyzing traffic patterns, improving user interface design, and monitoring security or fraud activities.
  • Marketing Communications: Sending promotional newsletters, special offers, and product updates regarding our hair care lineup (you can opt-out at any time).
  • Legal Compliance: Enforcing our terms of service, complying with applicable legal obligations, or responding to lawful requests from public authorities.
3. Sharing Your Personal Information
We do not sell, rent, or trade your Personal Information to third parties for their direct marketing purposes. We only share your data with trusted third-party service providers who assist us in operating our business:
  • E-Commerce Platform Providers: We utilize Shopify to power our online storefront. Shopify processes your data in accordance with their strict data protection guidelines.
  • Payment Processors: Your payment details are sent directly to encrypted, PCI-DSS compliant payment gateways (e.g., Stripe, PayPal, Shopify Payments). We do not store raw credit card numbers on our servers.
  • Shipping and Logistics: We share your name, shipping address, and phone number with carriers (such as USPS, FedEx, UPS, or DHL) to execute product deliveries.
  • Marketing and Analytics Partners: We share anonymized or pseudonymized data with Google Ads, Google Analytics, and Meta Ads to optimize advertising campaigns and monitor conversion metrics.
  • Legal Obligations: We may disclose your information if required to do so by law, subpoena, or if we believe that such action is necessary to protect the safety and rights of Mimi's Hair Designs or our customers.
4. Data Security and Retention
A. Security Measures
We implement comprehensive technical, organizational, and administrative security measures designed to safeguard your Personal Information against unauthorized access, alteration, disclosure, or destruction. Our Site utilizes Secure Sockets Layer (SSL) encryption for all data transmissions, particularly during checkout.
B. Data Retention Timeline
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy.
  • Transaction Data: Retained for as long as necessary to comply with financial, tax, and legal record-keeping requirements.
  • Account Data: Retained until you request the deletion of your account.
5. Your Privacy Rights
Depending on your geographic location (such as California, Virginia, or the European Economic Area), you may possess specific statutory rights regarding your Personal Information:
  • Right to Access / Know: The right to request copies of the specific pieces of Personal Information we hold about you.
  • Right to Rectification: The right to request that we correct inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): The right to request that we delete your Personal Information, subject to certain legal exceptions.
  • Right to Opt-Out of Targeted Advertising: The right to direct us not to process your data for cross-context behavioral advertising. You can exercise this via your browser's Global Privacy Control (GPC) or cookie banners.
To exercise any of these rights, please submit a verifiable request to our data compliance team at info@mimishairdesigns.com. We will respond to your request within the statutory timeframe required by your jurisdiction.
6. Children's Privacy
Our Site and services are not directed to individuals under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect Personal Information from children. If we become aware that a child has provided us with personal data without parental consent, we will take immediate steps to delete such information from our databases.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect updates to our operational, legal, or regulatory practices. Any changes will become effective immediately upon posting the revised policy on this page, with an updated "Last Updated" date at the top. We encourage you to review this policy periodically.
8. Contact Information
If you have any questions, comments, or complaints regarding this Privacy Policy, our data processing workflows, or wish to exercise your legal rights, please contact us:
  • Company Name: Mimi's Hair Designs
  • Official Website: mimishairdesigns.com
  • Email Address: info@mimishairdesigns.com
  • Telephone Number: (909) 355-9277
  • Mailing Address: 17079 Valley Blvd Ste C, Fontana, CA 92335-6828
  • Business Hours:
    • Monday – Friday: 9:00 AM – 7:00 PM (PST)
    • Saturday: 9:00 AM – 6:00 PM (PST)
    • Sunday: Closed