Order

Thank you for choosing Mimi's Hair Designs (mimishairdesigns.com). We want your shopping experience for our professional blow dryers, curling irons, shampoos, hair caps, accessories, and capes to be as smooth as possible. Below is a detailed guide on how we process, charge, and manage your orders.

Browsing: Select your desired hair care products or styling tools and click "Add to Cart."
Checkout: Click the shopping cart icon and select "Checkout."
Information: Enter your shipping address, billing address, and valid contact information.
Payment: Choose your preferred secure payment method and review your order details.
Confirmation: Click "Place Order." You will instantly receive an automated Order Confirmation email containing your order number and invoice details.

Currency: All prices listed on our Site are displayed and charged in US Dollars (USD).
Payment Methods: We accept major credit cards (Visa, Mastercard, American Express, Discover) and secure payment processors (Shopify Payments, PayPal).
Billing & Security: Your payment is charged at the exact moment your order is successfully placed. All transactions are securely encrypted via SSL technology. We do not store your raw credit card numbers.

Once your package is packed and leaves our warehouse (usually within 1 to 2 business days), our system will automatically email you a Shipping Confirmation complete with a carrier tracking number. You can use this number on the official carrier website (USPS, FedEx, UPS, or DHL) to track your delivery status in real-time.

Time Window: If you notice an error or change your mind, please contact us immediately at info@mimishairdesigns.com or call (909) 355-9277 within 1 hour of placing the order.
Processing Stage: Once an order has entered our warehouse packing stage or has been shipped, we can no longer cancel or modify it. If the order has already shipped, you will need to follow our standard 30-day Return Policy after the package arrives.

While we make every effort to maintain accurate inventory levels on our Site, high demand may occasionally cause a product to become unavailable. If an item you ordered is out of stock, we will notify you via email as soon as possible, issue a full refund for that specific item back to your original payment method, and dispatch the remainder of your order.

To protect our customers and comply with standard international payment regulations, all orders undergo an automated fraud screening process. We reserve the right to cancel any order that triggers high-risk fraud alerts or contains unverified billing information. If your order is canceled for security reasons, we will contact you immediately via email.